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Return Policy

1.    Eligibility:

  • The return policy applies only to items that are undamaged, unworn, and unused.

  • The item must have all original tags still attached.

  • The return request must be made within 14 days of the notification that the item will be returned.

2.    Return Process:

  • To initiate a return, please contact our customer support team via phone or email within the specified 14-day period.

  • Provide your order details, including the item(s) you wish to return, and the reason for the return.

  • Our customer support team will guide you through the return process.

3.    Return Conditions:

  • The item must be in its original packaging and accompanied by all accessories, manuals, and documentation.

  • The item should be securely packaged to prevent any damage during return shipping.

 

4.    Inspection and Refund:

  • Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above.

  • If the item passes the inspection, we will process your refund within a reasonable timeframe.

  • The refund will be issued in the original payment method used for the purchase.

 

 

Return/Refund Policy for Damaged or Defective Items:


1.    Eligibility:

  • This policy applies to items that are received in a damaged or defective condition.

  • Any claims for damaged or defective items must be made within 5 days of receiving the item.

2.    Reporting Damaged or Defective Items:

  • To report a damaged or defective item, please contact our customer support team immediately upon receiving the item.

  • Provide your order details, a description of the issue, and any supporting evidence such as photographs, if available.

3.    Resolution Options:

  • Depending on the nature of the issue, we will offer one or more of the following options:

  • Replacement: We will arrange for a replacement of the damaged or defective item, subject to availability.

  • Refund: If a replacement is not possible, we will provide a refund for the damaged or defective item.

4.    Return Process for Damaged or Defective Items:

  • If a return is required, our customer support team will guide you through the process.

  • The return shipping costs for damaged or defective items will be covered by the store.


Note: It is important to carefully read and understand the complete return policy and the return/refund policy for damaged or defective items. Contact our customer support team for any further clarification or assistance regarding returns.

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